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NOW Available!
 New stylish weatherproof enclosure, with new electronics which enhance and expand on the proven diagnostic and recovery capabilities of previous OptiMate models. The stunning visual design is enhanced by a new OptiMate logo and new style retail packaging that very clearly shows the product. Click here for more Posted On: 2008-07-10 01:35:12 ----------------------------
New Distribution
NEW Distribution of Fuel & Ignition plus Battery Care DEALER products : From October 1st 2007, TecMate North America is delivering dealer tools & battery care products such as the VacuumMate, BatteryMate & IgnitionMate (see FUEL & IGNITION & Battery Care for DEALERS for the complete range) directly to wholesale distributors in all of North America. This has allowed for lowered dealer pricing and improved availability. See the relevant product pages for the list of Distributors. Posted On: 2007-12-06 07:33:50 ---------------------------- |
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REPAIRS (in/out of warranty)
We promise - your problem will be solved!
IMPORTANT: For retail product : Please return any product requiring service or repair in the first place to the dealer or distributor from whom you acquired it. If you are unable to or need to know whom to contact in your region – click on the REPAIRS button below.
Professional / Shop tool products: Do not ship your product direct to TecMate without our prior knowledge. An RGA # must be provided and to get that, you must contact us (or our appointed regional distributor) first, either by telephone, fax or fill out the form below.
We cannot accept responsibility if a product is lost without being consulted on where it should be sent and safest way to send it. If you are unsure, please click on the button below and fill out the form.
Fields in red = minimum detail required to assist best we can!
NORTH AMERICAN OFFICE:
Tecmate North America
1100 Invicta Drive #22, Oakville, ON L6H 2K9, Canada
Tel : 905 337 2095
Fax : 905 337 3962
EUROPE AND REST OF THE WORLD:
TecMate (International) S.A.
252 Sint-Truidensesteenweg, B-3300 Tienen, Belgium.
Tel: +32-16-805440
Fax: +32-16-805441
EMAIL CONTACTS:
Due to growth of illegal & unsolicited spam we regret that we cannot provide email contact addresses - please make use of one the forms below to contact us.
IMPORTANT: Please select the form that best suits your question / request.
SALES & MARKETING
Click on the SALES & MARKETING FORM if you:
1. need more information on TecMate,
2. want to purchase one of our products or accessories (we have distributors worldwide),
3. if you require a flyer / leaflet / video and/or information such as product comparisons / tests posted / faxed to you,
4. want to become a distributor.
click here for the Sales & Marketing form
TECHNICAL INFORMATION (not repairs, see below)
Click on the TECH INFORMATION FORM if:
1. need technical advise on how to correctly operate a TecMate product,
2. are trying to use a TecMate product as per the instructions, but you are not getting the desired result, NOTE: Please try to describe the problem / your question / request as complete as you can. (e.g. how is the product reacting, LED indications, what has been selected (on product), what vehicle / battery are you working on, what do you want to do etc.)
3. need additional technical specifications.
IMPORTANT: Any question / suggestion is welcome and will be responded to. Your input is important as it helps us to make our products work better and easier to use.
Click here for the Technical form
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